Support

For questions about HITUKI Planner, please contact:
Operator: Daisuke Tamura
Email: tonboapps@gmail.com

• You can check a purchased HITUKI Plus entitlement with “Restore Purchases” in the App.
• You can review or cancel monthly and annual plans in iOS Settings or through Apple’s subscription management.
• Refund eligibility and procedures follow Apple’s rules. Please use Apple’s “Report a Problem”.

Your main data, such as plans, records, and photos, is stored on your device. You can delete individual items within the App, and deleting the App also deletes its on-device data. Where data remains in a device backup, Apple’s backup settings apply.

To have related information on the server confirmed or deleted, such as anonymous voice AI usage counts, please contact the email address above.

To help resolve the problem sooner, where possible tell us your iOS version, the HITUKI Planner version, the steps leading up to the problem, and any error message shown on screen.

Do not send your Apple Account password, credit card number, bank account details, or secret keys.